Atruent provides IT services for a broad range of industries. With years of experience, we are a partner you can trust.
Our name says it all: Atruent stands for A TRUstworthy ENTerprise, a reflection of our commitment to integrity, reliability, and long-term partnership. We take a 360° view of your technology landscape, starting with a deep understanding of your business, operations, and goals. From network infrastructure to cloud platforms, cybersecurity to compliance, we tailor every service to fit your unique needs. As a trusted local partner, we deliver efficient, secure, and proactive support, minimizing disruption, maximizing performance, and earning your trust every step of the way.
Atruent’s story is rooted in trust, service, and a passion for people. For nearly two decades, we’ve been a privately owned IT partner, now proudly based in Columbia, Maryland. We believe that behind every screen is a person, and that’s why we still value face-to-face relationships, a personal touch, and real connection with our clients.
Our name, Atruent, stands for A TRUstworthy ENTerprise, and that’s exactly what we strive to be. Guided by our culture of Passion, Accountability, Respect, Trust, and Loyalty, we show up every day to “Own the outcome. Serve with passion. Earn lifelong trust.” That’s not just a motto, it’s how we work, lead, and build lasting partnerships.
Led by Founder & CEO Aida Keehner, Atruent is committed to delivering enterprise-level solutions with heart, clarity, and consistency. We focus on your IT needs so you can focus on what matters most, growing your business with confidence.
Meet Our Team
Aida Keehner’s journey in technology spans over 30 years and is defined by one constant: a deep commitment to helping businesses succeed through smart, secure, and human-centered IT.
What began as a passion for solving problems and building real relationships evolved into founding Atruent in 2009, a company built on trust, clarity, and long-term partnership.
Aida approaches every challenge like a puzzle, with curiosity, precision, and a drive to see the full picture come together. Her leadership is grounded in the belief that technology should empower people, not complicate their work. That belief lives on in Atruent’s culture today: Own the outcome. Serve with passion. Earn lifelong trust.
Aida Keehner
Ankit Khanna
Jordon Kurtz
Jenny Bonilla
Winston
Cristopher Crossman is a highly skilled Tier 2 Lead known for his expertise in identifying and resolving network issues to ensure system stability. Specializing in troubleshooting complex network environments, Cristopher manages escalated tickets and supports critical network operations to maximize uptime. His technical skillset includes handling hosted server issues, performing server migrations, and maintaining network security through VLAN creation and IPSec configurations between SonicWALL and WatchGuard firewalls.
Cristopher has collaborated closely with Data Centers to address hardware concerns, proactively tracked hardware performance for early failure detection, and ensured secure file permissions across systems. His scripting capabilities enhance system functionality, notably backing up BitLocker keys to local DC and Azure. Cristopher is also dedicated to team development, assisting and training new technicians in ConnectWise, N-Able, and Cove backup solutions, making him an invaluable resource within his team.
Jordon Kurtz is a seasoned IT and cybersecurity professional currently serving as the SOC & Compliance Team Lead at Atruent. With over eight years of progressive experience at Atruent, Jordon has developed deep expertise in cybersecurity operations, compliance management, and IT service delivery.
In his current role, Jordon leads the oversight and support of Atruent’s internal Security Operations Center (SOC), ensuring adherence to stringent compliance frameworks including SOC 2, CMMC, and HIPAA. He plays a critical role in upholding the organization’s contractual, legal, and regulatory responsibilities related to information security and data privacy. Known for his analytical mindset and strong leadership, Jordon effectively navigates the complexities of risk management while maintaining operational efficiency.
Jordon’s career at Atruent began as a Tier 1 Help Desk Technician in 2017. Through a combination of technical excellence, dedication, and a proactive approach to problem-solving, he quickly advanced through the ranks, serving as Tier 2 Technician, Help Desk Manager, and now, in his current position. His skill set spans compliance oversight, network security, hardware support, and process improvement.
A hybrid team leader based in Millersville, Maryland, Jordon is recognized for his collaborative leadership style, his ability to mentor teams, and his commitment to delivering secure and reliable technology solutions to clients.
With over 25 years of IT experience in corporate settings, I am a seasoned MSP Support Technician at Atruent, where I support clients on a range of IT technologies and hardware. I have a track record of delivering excellent customer service and ensuring their needs are met, as well as project managing IT initiatives and supervising support teams.
I have extensive knowledge and skills in various Microsoft server and desktop technologies, as well as Lenovo, Dell, and HP devices, and mobile platforms. I am passionate about streamlining IT processes and providing innovative solutions that enhance business and IT performance. I am also an effective communicator and presenter, able to convey complex technical information to diverse audiences. I am a team player who values collaboration, learning, and improvement.
IT professional with strong knowledge of network security, network connectivity, monitoring tools, and IP networking and routing protocols. Ability to work individually or as part of a team to set and achieve organizational goals. Superior analytical and problem-solving skills with ability to troubleshoot, diagnose, and resolve network, system, and hardware/software issues.
Familiar with LAN/WAN, TCP/IP, LDAP, remote systems, desktop/laptop systems, and VPN. Well-versed with network infrastructure including routers, switches, Active Directory, and firewall administration. Ability to evaluate, test, and implement improvements to tools and processes. Adept at resource management and allocation. Strong organizational and verbal and written communication skills. Ability to obtain a Secret Security Clearance.
April De Boe is a seasoned IT Support Manager with senior-level expertise and a proven track record in technical application customer support. With a wealth of hands-on experience, April excels in service delivery, application support management, and IT operations. She is driven by a passion for efficiency and has consistently delivered results by streamlining operations, eliminating waste, and implementing continuous process improvements.
April’s proactive problem-solving skills, including deep experience in root cause analysis, have led to significant organizational impact, saving over $1 million in lost productivity and mitigating repeat incidents in her previous roles. Her commitment to excellence is further underscored by numerous technical and professional certifications, including UMBC A+, ITIL Foundations V3, and the HDI Support Center Desktop Support Manager certification.
April thrives on finding innovative solutions, optimizing workflows, and ensuring seamless IT support to drive business success.
Sebastian started his position with Atruent late October 2021. He wears multiple hats and also hold the role of Assistant to the Quality Control Manager.
He ensures that the morale is high within all of Atruent staff and check on them regularly (in a very selfish way since his real motives are belly rubs).
He made it known that our security system was lacking since he loudly let us know when anyone is at the door.
Sebastian holds a B.A. in Cuteness.
We’re a globally diverse, QMCS-certified cybersecurity provider with programs purpose-built for nonprofit success.
Through our #AtruCommunity initiative, we go beyond securing systems. We volunteer alongside your teams, amplify your mission through our platforms, and build relationships that feel more like partnerships than vendor agreements. Our team, representing over 10 countries, brings culturally aware, mission-aligned solutions that reflect the communities you serve.
At Atruent, every nonprofit partner has direct access to our leadership, personalized strategies that respect your goals and budget, and a team that shows up with passion, accountability, and heart. We don’t just protect nonprofits, we champion them.
In today’s digital-first world, nonprofits face growing cybersecurity threats that can jeopardize their ability to serve. With over 60% of nonprofits experiencing cyberattacks, and many lacking the resources to respond, trusted, mission-aligned partners are more essential than ever.
Atruent brings both technical expertise and heart. As a globally diverse, QMCS-certified cybersecurity provider, we understand the unique pressures nonprofits face. Through our #AtruCommunity initiative, we go beyond protection, we amplify your mission, volunteer alongside your teams, and treat every partnership as a shared purpose. Because when we protect your digital infrastructure, we’re protecting your ability to create lasting change.
Our partnership delivers measurable impact, not just in security, but in mission effectiveness. With SOC 2 Type 2 compliance and guaranteed one-hour response times, Atruent provides enterprise-grade protection tailored to nonprofit realities. The stakes are high: the average cyber breach costs nonprofits over $200,000, resources that should be fueling programs, not recovering from crises.
We take a proactive approach. In 16 years, our clients have experienced zero major data breaches. Our 24/7/365 monitoring safeguards donor data, volunteer records, and beneficiary information, so you can focus on serving your community with confidence.
Through our #AtruCommunity initiative, we go even further, volunteering our time, amplifying your mission through our networks, and building partnerships that extend beyond the tech. The result? Stronger security, lower risk, and more resources redirected to what matters most: your mission.
